Referring to Guardian Home Support, made simple
We are a registered aged care provider based in Willagee, supporting older Australians and their families across Perth Metro, Rockingham and Mandurah. We deliver the care ourselves, so the team you speak to is the team looking after your client.
Proudly servicing Perth Metropolitan, Rockingham & Mandurah
How we can support your clients
- Support at Home: help to stay safely and independently at home, matched to approved funding
- Personal care and nursing
- Social support and respite care
- Domestic assistance, transport, home maintenance and gardening
- Home modifications recommended by therapists
How a referral works
Step 1
You refer
Use our online referral form, or call us.
Step 2
We follow up
Our team follows up within 24 hours.
Step 3
We contact the family
We explain the options and costs in plain English, and only after the client has agreed to be contacted.
Step 4
We keep you informed
With the client’s consent, we update you on the outcome.
What you can rely on
- A named contact, not a call centre queue
- Honest, clear explanations of what Support at Home covers
- No contact with a client until they have agreed
- We follow your organisation's referral process and policies
- We never give or accept gifts or payment in return for referrals
Refer a client
Use our online referral form, or call us on +61 8 6147 0800. Please share only the details needed to make the referral.
Frequently asked questions
Only once the client, or their authorised representative, has agreed to be contacted.
Yes. Our referral form asks whether the client has been assessed, and you can answer “No” or “Unsure”. You can also call us on +61 8 6147 0800 and we will talk through the next steps.
We explain what funding covers and what a client may be asked to contribute, in plain English, before any agreement is signed.
Perth Metropolitan, Rockingham and Mandurah.
Yes, with the client’s consent.
About Guardian
Guardian Home Support is a registered aged care provider, delivering care across Perth Metropolitan, Rockingham and Mandurah.
info@guardianhomesupport.com.au | +61 8 6147 0800 | PO Box 1080 Willagee Central WA 6156